Specialised IT Support for PR Powerhouses
Exclusive to PR Agencies
We redefine IT support by blending deep-rooted IT expertise with a specialised focus on PR agencies. Our unique approach not only offers the strategic counsel and advisory services crucial for leveraging the latest in media, research, and measurement technologies but also ensures a robust and experienced IT support system. We're not just another IT provider; we're a partner that understands the intricacies of both worlds – IT and PR – ensuring that when you choose us, you're in safe, knowledgeable hands.
Expertise Around the Clock: 24/7 Support with Rapid Response
Our help desk and network operations centre are operational 24x7, ensuring that no matter the time or challenge, we're here to support you. Understanding the critical nature of IT issues, we respond to tech support calls within 60 seconds. This rapid response is part of our commitment to keeping your operations seamless and efficient.
Cybersecurity at the Forefront
Specialising in helping agencies achieve Cyber Essentials, we place a strong emphasis on cybersecurity. This focus is integral to our service offering, ensuring your agency is fortified against cyber threats and is operating with the highest level of data protection.
Beyond Support: Comprehensive IT Leadership and Management
At Unicorn Partners, we understand that effective IT support is more than just reactive troubleshooting. It’s about providing full-scale IT leadership, management, and support – akin to having a fully staffed IT department. Our team takes real responsibility for your IT needs, offering strategic guidance, securing your operations, and orchestrating an IT experience that is premium, tailored, and responsive to the unique demands of your PR agency.
Adherence to Top Industry Standards
Our services are delivered in accordance with ISO 27001 and ISO 9001 standards, a testament to our commitment to maintaining the highest levels of data security and quality management. This adherence to international standards ensures that we not only meet but exceed the expected benchmarks in IT service delivery.
Global Reach, Certified Technicians
With our team operating out of London and Manchester and our satellite locations in the USA and New Zealand, we offer a global reach with local expertise. Our technicians are not only seasoned professionals but also come certified in both Apple and Windows environments, providing versatile, expert support regardless of your agency’s preferred technology.